Contact Us

If you have any comments or suggestions for ZIG SHENG, please feel free to call the complaints hotline, e-mail the complaints mailbox, or use the Surveys and Feedback tab.

Feedback or Suggestions

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Complaints

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Contact Information

ZIG SHENG is a publicly listed company. Financial assets are regularly disclosed to the investment public according to the regulations of the Securities and Futures Commission of the competent authority, Please visit the Market Observation Post System (MOPS) on the Taiwan Stock Exchange and input company code 1455 to access the latest quarterly reports, annual reports, and company turnover.

Taipei Office

Address: 2F., No. 70, Xining N. Rd., Datong Dist., Taipei City 103601, Taiwan (R.O.C.)

Tel: +886-2-25557151

Fax: +886-2-25505652

Spokesperson

Name: SU, PAT-HUANG

Title: President

Tel: +886-2-25557151

If you have any comments or suggestions for ZIG SHENG, please feel free to call the complaints hotline, e-mail the complaints mailbox, or use the Surveys and Feedback tab.

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Deputy Spokesperson

Name: YEN, CHUNG-TZU

Title: Vice President of Financial Department

Tel: +886-2-25557151 ext.8350

If you have any comments or suggestions for ZIG SHENG, please feel free to call or e-mail us using the Surveys and Feedback tab.

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Chemical Materials Business Division

Nylon Chips Sales Department

Contact: Laurance

Phone: +886-2-25557151 Ext:8834

Fax: +886-2-25590101

E-Mail: a33@zigsheng.com

Compounding Sales Department

Contact: Alan

Phone: +886-2-25557151 Ext:8856

Fax: +886-2-25591357

E-Mail: ZISLLOY@zigsheng.com

Hollow Fiber Membrane Sales Dept.

Contact: Steven

Phone: +886-2-25557151 Ext:8836

Fax: +886-2-25591357

E-Mail: ZISLON@zigsheng.com

Fiber Business Division

PA6 Filament Yarn Sales Dept.

Contact: Ivan

Phone: +886-2-25557151 Ext:8841

Fax: +886-2-25590101

E-Mail: ZISLON@zigsheng.com

PET/PA DTY Sales Dept.

Contact: Ivan

Phone: +886-2-25557151 Ext:8848

Fax: +886-2-25590101

E-Mail: ZISDTY@zigsheng.com

Mainland China Distributor

Suzhou Hongyousheng Trading Co., Ltd.

Address: Room 1106 (11F) Bank of China Huilong Building No. 8 Suzhou Rd, West Suzhou Industrial Park

Phone: +86–512–62658726

Fax: +86–512–62658715

Contact: Miss Lee Yan Ext. 10

Consent to Collect, Process, and Use Personal Information for Feedback and Surveys

1. Purpose of Data Collection

Personal information collected by ZIG SHENG will only be used for the following items and is collected in accordance with the Personal Information Protection Act to protect your personal information.

2. Information to be Collected

Personal information, including name, address, phone number, and e-mail, will be collected to directly or indirectly identify matters pertaining to you.

3. Consent to ZIG SHENG Using and Processing Related Personal Information Where Allowed by Law.

Length of Use: from date of contact to specified termination date.
Region of Use: Taiwan.
User: ZIG SHENG.
Terms of Use: written or electronic communication.

4. You May Use Personal or Written Communication to Exercise the Following Rights to Your Personal Information:

• Request or read personal information
• Submit or request a copy of personal information
• Amend or edit personal information
• Request to delete or erase personal information
Please contact ZIG SHENG by phone or e-mail during work hours to exercise these rights to your personal information.

5. Terms and Conditions

ZIG SHENG has already notified you of the relevant regulations and protections with respect to any personal information you provide.
You may refuse to provide personal information but your refusal may effect the right to receive sales services from ZIG SHENG.

Complaint Filing System

Responsible Party:

ZIG SHENG has designated the President's Office as the division responsible to implement our integrity management policy. The President's Office is responsible to formulate, execute, and oversee the integrity management policy while preventing violations of the same. The office shall report to the Board of Directors at least once annually on execution of the policy.

Operations Overview

  1. ZIG SHENG instituted the "ZIG SHENG INDUSTRIAL LTD., Integrity Management Policy" and the "ZIG SHENG INDUSTRIAL LTD., Cooperate Social Responsibility (CSR) Management System" in 2016 to promote a corporate culture of integrity and pursue comprehensive development.
  2. ZIG SHENG established a complaints filing system to provide an official channel that addresses disputes under the Conflicts of Interests Policy.

Complaint Filing System

ZIG SHENG operates with integrity and will not tolerate any form of corruption or malpractice. If you find any employee or representative of ZIG SHENG to be in violation of our integrity management policy or code of conduct, please contact us using the following complaints hotline or e-mail. Your identity and the content of the complaint will be kept strictly confidential. We will investigate and process any complaints as soon as possible and prevent any improper handling or further incidents due to reporting.

Complaints Hotline: (02) 2555-7515 ext. 8806 or 8008
Complaints E-mail: trust@zigsheng.com

Reminder:

  1. You may not falsify a complaint. You must assume legal responsibility for any complaint later found to be false or filed with malicious intent.
  2. A complaint is privileged communication between you and ZIG SHENG that may not be either partially or fully disclosed to anyone else. You may not use the contents of this communication as the basis for a law suit or as litigation material unless otherwise required by law.
  3. Any personal information you provide including name, address, phone number, and e-mail is protected by the Personal Information Protection Act and will be used for investigation and communication with regards to a complaint.